BuildBetter vs Jira Product Discovery
Issue Tracker Add-on vs Purpose-Built Platform
Jira Product Discovery extends Jira for discovery. BuildBetter is purpose-built for customer intelligence.
- Automatic insight extraction
- Processes all data types
- Advanced AI analysis
- Standalone platform
- No Jira lock-in
- Native Jira integration
- Familiar interface for Jira users
- Included in Atlassian suite
- Seamless issue creation
Feature-by-feature comparison
See how the platforms stack up across key capabilities.
| Feature | BuildBetter | Jira Product Discovery | Notes |
|---|---|---|---|
| Call transcription | — | ||
| AI summaries | — | ||
| Idea management | — | ||
| Prioritization | — | ||
| Jira integration | Native for JPD | ||
| Multi-source ingestion | — | ||
| Document generation | — | ||
| AI chat | — | ||
| Works without Jira | — | ||
| Custom fields | — |
Best tool for the job
Different tools for different needs. Here's our honest take.
If your entire org is on Atlassian, JPD provides the tightest integration.
BuildBetter transcribes and analyzes calls automatically. JPD has no call processing.
Both tools handle idea capture well, though through different mechanisms.
BuildBetter processes data from sales, support, and success. JPD focuses on PM workflows.
The bottom line
Which tool is right for you?
Best for teams who need automatic customer insight extraction regardless of their project management tool.
Best for Atlassian-centric teams who want discovery tightly integrated with Jira.
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