BuildBetter
Trust

Industry leaders trust BuildBetter

The only platform that can empowers enterprises to innovate while safeguarding what matters most.

AI that's been fully baked. Not sprinkled on top.

We didn't just add "AI" to our product name. We've spent 5 years developing AI for customer-led B2B teams. Comprehensive insights. The highest possible quality deliverables. Accredited privacy compliance.

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decrease in number of meetings

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decrease in time from customer insight to action

It's how B2B teams drive real ROI from a sh*t-ton of data.
Trusted by 30k orgs from startup to enterprise

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Product Growth
Aakash Gupta

Purpose built-with sensitive data in mind, making us the first B2B generative AI platform built just for enterprises.

"We're building solutions for doctors and their patients, so choosing a reliable and trustworthy platform was essential."

Tash Keuneman, Head of Design @ Sonder

SAFETY & GOVERNANCE

Compliant and accurate beyond what is required.

We build, evaluate, and monitor our models to prevent misuse or harm, and to help you generate accurate, safe, and reliable outputs.

Verified accuracy at every step

Always get citations and verified responses with everything you do in BuildBetter. We use third-party testing to improve accuracy and anomalies every step of the way.

Reliability and consistency

With (proprietary) data pipelines, BuildBetter verified and monitors output to achieve reliable accuracy, quality, and performance.

Explainability

We provide explainable outputs with source-citing and chain-of-thought features.

Safe outputs

We mitigate bias and toxicity with data cleaning, model auditing, fine tuning, and output flagging features.

"I'm relieved by the robust data privacy policies—it gives me peace of mind."

Brandon C., Head of Compliance

TRANSPARENCY & CONTROL

It's your data. No training on it. Full stop.

We fundamentally believe the data used in BuildBetter is confidential and sensitive. Meaning we take privacy around it incredibly seriously.

No training on customer data

We don't use the data you share with us to create, modify, or train our models.

Zero data retention

We take a zero data retention (ZDR) first approach, storing data for only as long as is needed to use our platform, and ZDR policies with third-party data providers whenever possible.

Access controls & visibility

We can provide role-based permissions and least-privilege access for granular control and insight into product usage with user activity reports.

On-prem and custom deployment

We can offer on-premises and local model deployment, as well as custom model deployment options.

PRIVACY & COMPLIANCE

Meet enterprise privacy and compliance requirements

We built the BuildBetter platform specifically for enterprises, understanding the sensitive nature of the data you share with us and complying with all legal obligations across the world. Checkout: trust.buildbetter.ai to learn more about how we stand behind this commitment.

AI Transparency Statement

Protecting sensitive data

We enable companies in highly-regulated industries to build AI apps that comply with their respective laws.

Operational safeguards

We safeguard your information with administrative, technical, physical, and organizational security measures.

Certifications

We adhere to global privacy laws and security standards with measures to help you meet your compliance obligations.

SOC 2 Type II Certified
SOC 2Type II Certified
HIPAA Compliant
HIPAACompliant
GDPR Compliant
GDPRCompliant
Pentest Security Audited
PentestSecurity Audited

SECURITY

Protect company data with a fully-integrated approach

Instead of stitching together your own stack of third-party models, embeddings + RAG capabilities, and interfaces, choose an integrated generative AI platform that's purpose built for B2B product teams with quality output that minimizes risk and maximizes control.

Authentication

We support all major SSO providers and SAML so you can deploy BuildBetter securely to your organization.

SOC 2 Type II & HIPAA & GDPR

We undergo annual SOC 2 Type II evaluations to ensure our controls are designed and implemented to keep your data secure, available, and confidential.

Data protection

We encrypt data at rest and in transit, and provision data in an isolated production project in AWS.

Operations

We follow documented security practices including third-party audits, security trainings, disaster recovery exercises, penetration tests, access reviews, and automated scans.

"We don't operate without BuildBetter. This is the only platform that we use religiously."

Aditya Goyal, Product Lead

folio

FAQ

Security and trust at BuildBetter

We understand the data you give is highly sensitive and often proprietary. That's why we take security seriously.

BuildBetter does not train its models on your data. You control how your data is used, and is automatically deleted for inactive accounts.

We employ multiple layers of security—administrative, technical, physical, and organizational—to safeguard your data. For instance, all interactions with our internal admin systems are logged and regularly audited. User data access is strictly limited, granted solely based on job requirements, and requires explicit security authorization. To enhance secure deployment within your organization, BuildBetter integrates seamlessly with major Single Sign-On (SSO) providers and supports multi-factor authentication (MFA). Furthermore, we apply secure key management practices linking data to unique customer identifiers, ensuring confidentiality. In accounts with multiple teams, data and inputs remain isolated and inaccessible across teams, even within the same organization. To learn more about our security procedures or to request our SOC 2 (Type 2) report, please contact us at security@buildbetter.

BuildBetter adopts a minimal data retention policy, holding your data only for the duration necessary to utilize our platform effectively. We do not use any customer data for model training purposes. All data, files, materials, inputs, and resulting outputs provided or generated through the use of our platform remain exclusively owned by you.

Want to dive deeper?

Go to our Trust Portal
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