Don't take our word for it.

“When we can't use BuildBetter for something, there's practically a mutiny. That's how essential it's become.”

“Felt nice paying for something that is not bullsh*t”

“This thing is fucking badass. Actually blown away.”

“I'm IN LOVE with the new email summary that is sent following a zoom meeting! IT'S AMAZING! and so helpful and super accurate! Well done!”

“The guys have been actually using it. They love it, and there's not a single person that I tell 'hey use this' that haven't loved it too.”

“I just want to thank you guys for BuildBetter. You just made me save half a day of work in 5 min.”

“I'm just blown away. I come from Loom video and you guys' annotations are a lot better for the descriptions in the video, and it's very clean. Love it. I'm hooked. I really am. I'm not going anywhere.”

“I've been using BuildBetter.ai and absolutely love it and it does one thing that I haven't seen any of the other solutions do: not only does it record the audio and video of the meetings, and transcribe them, and write amazing summaries with action items, but then you can query all of your meetings and ask questions like, 'what are the 5 most important things for us to address from our meetings from the last 7 days?' or 'what 3 features are repeatedly coming up as sore points?' etc. ... and BuildBetter's response even includes citations.”

“Loving the context the chatbot has now. Super helpful for brainstorming ideas like 'What should the main tags be for customer inquiries' without having to give ChatGPT a ton of context.”

“I am impressed with the summaries BB produces from our DailyAI Shows. I am wondering how your process or tuning has advanced summarization of multi-party discussions beyond GPT-4's native capability. It's clearly a leading solution for transcription + summarization.”

“I wrote out a product brief in Notion, very very detailed. Didn't use any AI agents in the support of writing UX stories. Jordan pretty much put the same overarching UX in BB chat (4 sentences) and asked for a detailed breakdown. I kid you not it came out exactly the same. Exact same principal steps with minor style differences naturally. And now I'm kinda pissed I wasted 1.5 hours doing so vs just putting the same prompt in BB as Jordan did.”

“Mate, it's insane how calming it is to have BB sit in on meetings. Sometimes I can't see the red thread/connecting dots in the conversation but when I review the notes, it makes me a bit more sane.”

“I wouldn't work for a company that doesn't have BuildBetter at the center of our operations.”

“ChatGPT is a parlour game compared to this.”

“The way cross-functional teams use BuildBetter to save time and make better product decisions continues to surprise me. We can map our progress back to customer insights and team decisions. It's a product that lifts everyone up.”

“I'm not going to lie to you. We're fucking amazed by your product. I just can't say enough great things about what you guys are doing right.”

“Your ability to take our suggestions, add things to the roadmap, your release cadence almost every other week of meaningful features. I think it's just really powerful.”

“I just got off a 1:1 with a designer who said 'thanks to auto-tagging she found a great meeting that was recorded by BB about another designer discussing with her team the implementation of Qualtrics' and it was incredibly useful for her.”

“I was doing that whole 16 minutes stream of consciousness voice recording yesterday on the mobile app, the summary it spit out literally saved me probably two days of work. The fact that BuildBetter just saved me like 40 hours of moving space is just incredible. Thank you.”

“We don't operate without BuildBetter. This is the only platform that we use religiously.”

“Congratulations on rolling out an AI product that actually works.”

“It wouldn't be possible to do my job at this scale without BuildBetter.”

“We've been blown away by the accuracy and usefulness of BuildBetter's AI. It's essentially an entire operations team in one platform.”

“Once we implemented BuildBetter, our team quickly noticed how effortlessly we could handle large volumes of research calls. It went from chaos to clarity overnight.”

“We've got things in Google Docs, Confluence, Slack, et cetera. There's no centralized knowledge management system. A lot of people are surprised by how much knowledge is shared through audio, through voice. And it's not documented anywhere. BuildBetter allows us to do all of that. That was pretty powerful.”

“BuildBetter gives me the top objections every Friday in Slack so I can act on them immediately.”

“We chose BuildBetter over competitors because it's HIPAA-friendly, and I'll recommend it to our clients.”

“Compliance and automatic redaction—oh, that's actually great.”

“When you use it with calls, it works great. I love how you extract the signals—that's what I really want. I've looked at every other competitor, every other tool, and they're not great.”

“This is probably the most powerful tool I've ever seen.”

“I worked on an enterprise project—if I had this, I probably wouldn't have almost run myself into the ground. The amount of information I had to collate, go through, and create user stories... if I could have had this, my life would have been totally different.”

“This is Dovetail supercharged.”

“BuildBetter sounds like a dream product for product teams.”

“This could be used as a second brain. That's really powerful.”

“The ability to generate both tactical and executive-level reports—that's gold dust.”

“I like that you can go straight and listen to a specific piece of feedback in context. I personally never re-watch my recordings because it's too painful—this is definitely something I would use.”

“If BuildBetter could only provide this feature request extraction, I'd still find it useful. This is great.”

“The AI summaries and signals are good.”

“I was doing 5 user interviews a day this week. What I had a lot of experience with is the recordings and documents—I really love them.”

“The ability to generate different documents and search through recordings is great. Having that summary output was fantastic.”

“That prioritization matrix you just showed me was exactly what I had in mind for building manually. So that's great.”

“The summaries are more detailed and accurate than other AI tools. It separates and highlights key points from calls—this usually requires manual effort.”

“The Signals feature saves a significant amount of time compared to manual customer discovery.”

“I love that you can break it down to individual signals and get back to that level. That's a great relief.”

“When you have to do 50 customer discovery calls and then review and analyze the data—it's a full-time job. I can see the value here.”

“Even in the current format, we've already benefited from it. If we can tailor it for what we do, it would be invaluable for time saving—less 1-on-1 meetings, automating stuff I manually do.”

“I used to be a user researcher—where was this? The user story stuff is so time consuming. I could have done my job in 5 minutes.”

“Having this at leadership's fingertips would be huge. It would cut down on internal conversations about why we're doing something or what's the most important thing.”

“The support turnaround time is amazing. We requested something and within a couple hours it was resolved. It's very rare these days—we draw a lot of inspiration from the experience BuildBetter gives us.”

“What I really appreciated onboarding-wise was the Slack connection and that you were always responding super fast. That was super helpful in understanding how the product works.”

“You thought through a lot of things on the app. It definitely felt like a product built with care. The getting started section with embedded videos was super helpful.”

“I'm reading through this list and it's like, oh, these are the things our CS team keeps telling us about. This is reinforcing what our CS team hears and what NPS reports say—that's a good signal.”

“Our security team was very impressed with BuildBetter's security.”

“I used the chat feature to recall commitments from calls. A new team member compared it favorably to Gong.”

“The team seems pretty excited. Kyle was much more impressed with your approach to Salesforce—the flexibility with custom objects and closing the loop with cycles. He messaged me: 'That's awesome—that's what we want from the CSM side.'”

“I've been spreading the word about BuildBetter at Automattic. It's been great.”

“I love the product. Next time we seek out any product like this for customer conversations, my first recommendation would be BuildBetter.”

“We are officially BuildBetter customers. We've been talking about it internally—we find it very useful.”

“I can binge a client's last couple pipeline reviews at 2x, then reference it during our call. I sound like a genius. When I showed a client the chat feature, they said 'Holy shit, I can just do this after calls.'”

“If this tool is as good as I think it is—it's mind-bending.”

“I have no interest in sales, but I feel like I'd sell the hell out of this thing.”

“The new UI is really good. It's just super smooth.”

“Life can be so easy with you guys.”

“I advocated for this product because I like it. Next time we need something for customer conversations, my first recommendation would be BuildBetter.”

“It was a great demo. Looks great. Looking forward.”

“My team is very happy with BuildBetter.”

“The automated weekly reports are really awesome. It just helps us stay on top of things.”

“Now that I've seen the product, I understand the name—BuildBetter AI. You're listening to what people are talking about, breaking that out, making it actionable. So you can build better products.”

“The document generation feature is a massive unlock. Pretty great.”

“This is a great product. Kudos to you. Keep going.”

“The onboarding has been really great. We feel prepared to start strong.”

“This has been a really good use of my time. I appreciate it.”

“The platform kind of meets and exceeds the need. Super comprehensive. Really cool.”

“That was a very quick and easy demo. It showed me exactly what I needed to see.”

“I'm quite confident in the tool already. I'm excited to try it out.”

“I was about to build this 6 years ago myself, but it was too advanced and AI wasn't good enough. And now you're actually demoing this. This actually works.”

“We've been using the platform for a week and it's already been great. We really like it.”

“I'm freaking pumped. The automated stuff is cool—even just 'every Friday, send me my action items from the week.' That's pretty neat.”