Build products customers actually want
Transform scattered customer feedback into actionable product insights. Automatically capture feature requests, identify patterns, and prioritize what customers truly need.
The problem
The Product Challenge
Product teams receive thousands of feature requests across dozens of channels, yet 68% of built features see low adoption because teams prioritize based on who shouts loudest.
How BuildBetter helps
Capabilities
Feature Request Intelligence
Automatically detect and consolidate requests from every source. AI identifies similar requests you'd never connect manually and quantifies revenue, retention, and strategic value.
- Capture from calls, tickets, surveys, and CRM
- AI-powered duplicate detection
- Impact scoring and prioritization
- Stakeholder tracking
User Research at Scale
Analyze 100x more interviews and surface patterns humans miss. Process hundreds of user interviews automatically and extract insights in minutes instead of weeks.
- Automatic interview analysis
- Pattern detection across sessions
- Sentiment and theme extraction
- Research repository
Feedback Collection
Consolidate feedback from calls, tickets, and surveys into unified insights. Create a single source of truth for all customer feedback.
- Multi-channel aggregation
- Real-time feedback processing
- Trend identification
- Cross-reference with usage data
Roadmap Prioritization
Turn messy spreadsheet feedback into prioritized roadmap items. Data-driven decisions replace political battles.
- Revenue impact modeling
- Competitive analysis
- Capacity planning integration
- Stakeholder alignment tools
Results
What you can expect
“I'm pulling in a lot of summaries from discovery calls over the past several months. It wouldn't be possible to do this at scale without your application.”
John Strang
Product Operations
Ready to transform your product team?
Join 30,000+ teams already using BuildBetter to turn customer conversations into actionable insights.