University for product
BuildBetter for product,
in 55 minutes.
Hear every request, find the patterns, and write the PRD with the evidence attached.
The product path
Your lessons, in order.
41 lessons, about 55 minutes. Lesson 01 first, then everything a product team uses every week.
1 · Lesson 011 min 19 s
Welcome to BuildBetter
A quick map of the app, and where to go for what.
2 · Lesson 581 min 10 s
How do I find anything fast?
One search for calls, docs, people and signals.
3 · Lesson 651 min 13 s
What else should BuildBetter know about my business?
Competitor context, revenue, and the people behind your tools.
4 · Lesson 051 min 17 s
Bring in Slack, support and feedback
Slack channels, support tickets and survey CSVs.
5 · Lesson 491 min 7 s
Add, fix and replay a call's signals
The Signals panel, Play All, editing, and a new signal from the transcript.
6 · Lesson 7359 s
Make a highlight reel
Ask for it, trim and reorder, then share or download.
7 · Lesson 621 min 21 s
How do I control what the AI writes?
Automatic generation, summaries and your tools.
8 · Lesson 091 min 13 s
What are signals?
What BuildBetter pulls out of your data, and how to tune it.
9 · Lesson 101 min 19 s
Find insights with Signals
Ask a question, filter the evidence, share the view.
10 · Lesson 391 min 27 s
What keeps coming up?
Clusters group your signals into themes, and show which ones are growing.
11 · Lesson 461 min 23 s
Which areas get the most feedback?
Taxonomy Explorer sorts every signal into your product areas, and shows who's asking.
12 · Lesson 641 min 22 s
How do I shape the product areas signals sort into?
Levels, clear labels, and changes you can review.
13 · Lesson 111 min 4 s
Collections and permissions
Group calls by project and decide who sees them.
14 · Lesson 121 min 26 s
Knowledge
Bring your docs in, link them to calls, and BoB answers with your context.
15 · Lesson 511 min 22 s
Keep Knowledge current
See what gets used, what needs fixing, and whether every source still syncs.
16 · Lesson 571 min 14 s
Find the docs your releases broke
Gaps, filters, a gap's evidence, and the four-step setup.
17 · Lesson 751 min 47 s
Who can see this page, and can agents trust it?
Access, evidence, revisions and skills.
18 · Lesson 761 min 48 s
How do docs flow in and out?
Imports, source sync and publication destinations.
19 · Lesson 131 min 11 s
Ask BoB
Ask a question, check the source, focus on the calls you pick.
20 · Lesson 141 min 19 s
What to ask BoB
Nine questions worth asking on your first day.
21 · Lesson 381 min 21 s
What can BoB hand back?
Charts, highlight reels, signals, emails and reports.
22 · Lesson 1558 s
Your morning brief and Loops
Read your brief, set up a Loop, and approve what it posts.
23 · Lesson 451 min 22 s
Pick a Loop for every team
Four starters, then Run now and Data access.
24 · Lesson 591 min 17 s
What's in my brief, and what does BoB remember?
Start your day with context. Keep memory useful.
25 · Lesson 162 min 1 s
Turn signals into a doc
Filter the evidence, select it, and generate a draft PRD with every quote linked.
26 · Lesson 171 min 22 s
Documents and templates
Turn calls into briefs, summaries and PRDs.
27 · Lesson 521 min 8 s
Build a report by describing it
Describe it, check the preview, then publish, schedule and share.
28 · Lesson 201 min 7 s
BuildBetter in Claude and ChatGPT
Your customer evidence, inside the AI tools you already use.
29 · Lesson 331 min 22 s
What can you do in Claude and ChatGPT?
Four everyday prompts that answer from your BuildBetter data.
30 · Lesson 231 min 24 s
Track projects with customer evidence
Projects, evidence and status updates.
31 · Lesson 241 min 8 s
Triage what needs you
Inbox views, items, routing and dismissing.
32 · Lesson 251 min 26 s
Prototype a change on your real product
Capture a page, change it with the agent, share it.
33 · Lesson 261 min 19 s
See how people use your product
Screens, screen flows and sessions.
34 · Lesson 601 min 31 s
What did our coding agents decide, and how do I continue?
Read the history. Carry the context forward.
35 · Lesson 271 min 26 s
Share a roadmap and changelog
Boards, a roadmap, and release notes on one portal.
36 · Lesson 721 min 47 s
How do I brand the portal and keep it clean?
Appearance, participation rules and the moderation queue.
37 · Lesson 441 min 18 s
Give your agents your team's skills
Write a skill once. Every agent uses it.
38 · Lesson 211 min 21 s
Close the feedback loop automatically
Match each release to the customers who asked for it, and draft the follow-up.
39 · Lesson 431 min 38 s
Tag calls with your own labels
Define a Smart Tag, test it on real examples, then publish.
40 · Lesson 561 min 9 s
Teach BuildBetter your own signals
Define a signal, check the cost, preview it, read the runs.
41 · Lesson 791 min 18 s
Which GitHub repos can BuildBetter use?
Installation access, workspace selection and issue sync.
Jobs you can do today
What product teams do in BuildBetter.
Each job is one step in a lesson: the exact clicks, a link to watch it, and a link that opens BuildBetter right there.
01
Hear every feature request in one place
Search→Smart Filters→Feature Requests
Lesson 10, step 2: Start with a smart filter
02
Find patterns across calls, tickets and chats
03
Turn customer evidence into a PRD
04
Organize research by project
Library→Collections→Create Collection
Lesson 11, step 1: Create a collection
05
Get a weekly tally of what customers asked for
Product and engineering→Feature request tally→edit the text
Lesson 15, step 3: Pick a starter, then edit it
06
Use customer context in Claude, ChatGPT or Cursor
Settings→Developer→MCP→Copy URL
Lesson 20, step 1: Copy the server address
Ask BoB
Ask BoB like a PM
Inside BuildBetter, BoB answers these from your own calls, tickets and chats. Here, the assistant shows you how to ask.
Why it matters
