All lessons
CourseStart hereCapture everythingUnderstand your customersWork with BoBPut it to workBuild with customersCustomer successSettings and admin
Use caseGetting set upRecording callsCRMSlackSignals and insightsKnowledge and docsBoB, your AI analystMCP: Claude, ChatGPT and CursorWorkflows and automationReportsSharing and permissionsProjects and roadmapInbox and triagePrototypesScreens, flows and sessionsPortal, public roadmap and changelogAccount lifecycle and onboardingControl Panel and Success DashboardDeals, contracts and renewalsCustomer stories and case studiesCall types and labelsTranscription and custom dictionaryBilling and creditsAPI and service accounts
8 lessons

Lesson 211 min 21 s
Close the feedback loop automatically
Match each release to the customers who asked for it, and draft the follow-up.

Lesson 531 min 9 s
See one customer on one page
Health, revenue, risk, plan, and every conversation.

Lesson 401 min 18 s
Know which trials will convert
Scores, next actions, and what counts as a trial.

Lesson 311 min 7 s
Which renewals and deals need me?
Deals, contracts, and renewals by risk.

Lesson 471 min 16 s
See which contracts need you
Renewals, risk, and contract details.

Lesson 321 min 25 s
How do I turn customer evidence into stories and case studies?
Clusters, evidence, drafts, and custom case studies.

Lesson 691 min 29 s
Who owns the next follow-up?
Customer commitments, task ownership and handoff context.

Lesson 701 min 50 s
Where is the full customer context?
People, companies and the work attached to each record.