Course 08 of 08
Settings and admin
Label your calls, teach the transcriber your words, track credits and connect your tools with the API.
Start lesson 3410 lessons, about 13 minutes
After this course
You’ll be able to
- Label calls by the kind of conversation
- Write a tag in plain words
- Define who counts as a Champion
- Define a signal in your own words
- Set the transcription language
- See your credits and what used them
- Create a service account per integration
- Check team activity and contribution
- Review GitHub App access
- Review company domains and join rules
Lessons
about 13 minutes
Lesson 34 · 7 steps
Label your calls with call types
Smart or manual labels, and who can read each kind of call.
1 min 24 s
Lesson 43 · 8 steps
Tag calls with your own labels
Define a Smart Tag, test it on real examples, then publish.
1 min 38 s
Lesson 50 · 9 steps
Label people and companies automatically
People Types, and smart Company Types.
1 min 31 s
Lesson 56 · 7 steps
Teach BuildBetter your own signals
Define a signal, check the cost, preview it, read the runs.
1 min 9 s
Lesson 35 · 5 steps
Teach the transcriber your words
Transcription language and a custom dictionary.
1 min 9 s
Lesson 36 · 7 steps
Track your credits in Billing
Balance, usage, top-ups, auto-recharge and quotas.
1 min 10 s
Lesson 37 · 6 steps
Connect your tools with the API
Service accounts, credentials and access levels.
1 min 7 s
Lesson 71 · 8 steps
Is my team actually using BuildBetter?
Activity, contribution and the people behind the numbers.
1 min 44 s
Lesson 79 · 5 steps
Which GitHub repos can BuildBetter use?
Installation access, workspace selection and issue sync.
1 min 18 s
Lesson 80 · 6 steps
How do I manage who is in my workspace?
Internal domains, invite links, member status and recording owners.
1 min 19 s
More courses
All courses
4 lessonsCourse 01
Start here
Get your bearings and set up your workspace in a few minutes.
4 lessons, about 5 minutes
8 lessonsCourse 02
Capture everything
Bring every call, Slack thread, ticket and CRM record into BuildBetter.
8 lessons, about 11 minutes
21 lessonsCourse 03
Understand your customers
Review calls, find the signals that matter, and decide who sees what.
21 lessons, about 28 minutes
