How Andros Chose BuildBetter for HIPAA-Compliant Insights and Decision-Ready Templates
Andros selected BuildBetter for its compliance posture (HIPAA awareness, PHI redaction), decision-ready documents, and research-friendly integrations.
“Compliance and automatic redaction—oh, that's actually great. The SOW/PRD templates worked well on a real sales call.”
Product Team, Andros
The Challenge
Andros needed a solution that could handle sensitive healthcare data with proper compliance posture, including HIPAA awareness and PHI redaction. They also needed decision-ready documents that could accelerate sales conversations even before pricing was finalized, plus research-friendly integrations to connect their existing tools like Chorus for product insight extraction.
The Solution
BuildBetter provided PHI-aware redaction capabilities acknowledged as valuable in the HIPAA context. SOW/PRD templates proved useful in live sales calls, helping move conversations forward even without final pricing. Chorus integration enabled product research extraction, with plans to expand into usability and unmoderated research workflows as the team scales.
The Results
The compliance feature with automatic PHI redaction was repeatedly highlighted as a key differentiator. Templates accelerated sales conversations and improved clarity. Clear, straightforward pricing and responsive collaboration signaled a strong partnership, with stakeholders expressing enthusiasm to explore unmoderated research workflows over time.
What they're saying
“Compliance and automatic redaction—oh, that's actually great.”
Product Team, Andros
“The SOW/PRD templates worked well on a real sales call.”
Sales Team, Andros
“Chorus integration is a big plus for product research.”
Product Team, Andros
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