All Integrations
D
Support & TicketingAlpha
Drift + BuildBetter
Connect Drift to BuildBetter and analyze your conversational marketing interactions. Surface buyer intent and feedback from chat.
D
Drift+BuildBetter
Features
Automatic ticket sync
Customer sentiment tracking
Issue categorization
Trend identification
Response analysis
Customer health signals
Use Cases
1
Support ticket analysis2
Customer pain point identification3
Product feedback extraction4
Churn risk detection5
Support team insightsHow to Set Up
- 1
Navigate to Settings > Integrations
- 2
Click on the integration card
- 3
Connect your support account via OAuth
- 4
Select ticket types to sync
- 5
Configure sync frequency
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