Make every insight accessible to everyone
Build a central nervous system for your company. Aggregate insights from every conversation and make them accessible to everyone, eliminating information silos.
The problem
The Knowledge Challenge
Critical knowledge is trapped in calls, emails, and individual heads. Teams waste hours searching for information, and institutional memory walks out the door with every departure.
How BuildBetter helps
Capabilities
Company-Wide Intelligence
Create a searchable knowledge base from all customer interactions. Every conversation becomes institutional knowledge.
- Automatic capture
- Full-text search
- Semantic search
- Knowledge graphs
Cross-Team Visibility
Break down silos between sales, CS, product, and leadership. Everyone sees the full picture.
- Shared insights
- Team feeds
- Notification rules
- Collaboration tools
Institutional Memory
Capture and preserve knowledge as team members change. Never lose critical context again.
- Automatic documentation
- Onboarding acceleration
- Context preservation
- Historical search
AI-Powered Search
Find any insight instantly with natural language queries. Ask questions, get answers with citations.
- Natural language queries
- Citation links
- Context-aware results
- Saved searches
Results
What you can expect
“Love BB Chat with CustomContext now. Super helpful for brainstorming ideas without giving it any additional context.”
Matthew Owen
Product Manager
Ready to transform your knowledge management team?
Join 30,000+ teams already using BuildBetter to turn customer conversations into actionable insights.