BuildBetter vs Fireflies
Meeting Notes vs Customer Intelligence
Fireflies transcribes meetings. BuildBetter provides cross-meeting customer intelligence and workflows.
- Cross-meeting analysis
- Support and Slack integration
- Document generation
- Customer trend identification
- Custom AI workflows
- Simple meeting transcription
- Affordable entry price
- Works with any meeting
- Quick setup
Feature-by-feature comparison
See how the platforms stack up across key capabilities.
| Feature | BuildBetter | Fireflies | Notes |
|---|---|---|---|
| Meeting transcription | — | ||
| AI summaries | — | ||
| Cross-meeting analysis | — | ||
| Support ticket integration | — | ||
| Document generation | — | ||
| Customer intelligence | — | ||
| Slack integration | — | ||
| CRM integration | — | ||
| Search across meetings | — | ||
| Custom workflows | — |
Best tool for the job
Different tools for different needs. Here's our honest take.
Fireflies is great for basic meeting notes at an affordable price.
BuildBetter analyzes trends across all meetings and customer touchpoints.
Both tools make it easy to search and reference past meetings.
BuildBetter creates PRDs, summaries, and reports from customer data.
The bottom line
Which tool is right for you?
Best for teams needing customer intelligence across all touchpoints with automated workflows.
Best for individuals or teams who just need simple, affordable meeting transcription.
Ready to try BuildBetter?
See why 30,000+ product teams choose BuildBetter for customer intelligence.